ORDERING
To place an order, please contact us and we will send you an order form. This should be filled out and returned with the wording for your invitations, orders of service, menus and a 30% deposit. Wording of these items is entirely up to you, or we would be happy to advise.

Within a few weeks of receiving your order, a proof of your invitation wording will be sent out to you. It is the responsibility of the customer to check the details of this proof very carefully and inform us of any mistakes as they cannot be fixed after printing without incurring extra cost for yourself and delays resulting.

It is not necessary to order all stationery items at once. Note cards, orders of service and menus can be ordered later once details have been finalised, but please bear in mind we may need about six weeks to complete the additional items. Details for orders of service should be provided eight weeks before the wedding date.

Once your stationery is complete, one of each item will be mailed to you with an invoice. After the balance has been paid, your stationery will be sent out immediately.

It usually takes about six weeks to complete an order, but if we have a lot of orders in the schedule (as we could have in the summer when most weddings take place) then we may need eight weeks. On rare occasions we might have to turn down your order if the booking calendar is too full, but we hate to do this, so please enquire as soon as possible to make sure your order can be completed. And if you’ve left it too late, give us a call. If it’s at all possible we’ll see if we can do things a bit quicker for you!

ORDERS OF SERVICE
Due to copyright laws permission from the church that you are getting married in will need to be obtained in order to reproduce certain hymns and readings.

POSTAGE
Within the UK normal delivery is done using the Royal Mail Special Delivery service (guaranteed next day delivery – will require a signature). The approximate charge is between £8 and £15 per delivery. Larger orders may require additional postage. Please enquire if you require more details.

SPECIAL ORDERS
If you have a special request, please let us know and we will do our best to carry out your ideas if possible.

Blank cards can be provided for those who wish to print their own inserts.

PRINTING
Printing of inserts is done on a laser printer or by highest quality photocopying methods. Costs for lithographic printing or thermography are available on request.